Frequently Asked Questions

What is Kloak?

KLOAK Locker is India's first Smart, digital & keyless lockers with full privacy, high security and easy to access.

How does Kloak work?

Just let us know which city you are looking for lockers and we’ll guide you to the nearest locker or we can arrange pickup and dropoff of your luggage as per your request.

Where is Kloak available?

We’re currently available in Bengaluru, Hyderabad, Chennai, Pune, Mumbai & Delhi. We are currently working on expanding our services to other cities across India.

What can I store?

You can store any of your personnel items or luggage in the locker. For the prohibited items list kindly refer to the Prohibited Policy.

How much do Kloak Lockers cost?

The locker charges will depend on the usage period. Attractive hourly, daily and weekly pricing is available.

What are the charges for Pickup and Dropoff of Luggage?

The charges will vary depending on the distance from the locker facility. We also have free delivery for long storing customers.

When do I have to pay?

You’ll have to pay a small refundable security deposit before being given access to the locker. You can pay the final amount when you retrieve the luggage from the locker.

How will I be charged for the Lockers?

You will only be charged for the duration for which you used the lockers.

Do you offer a pickup and dropoff facility?

Yes, we do provide pickup and dropoff facilities if requested.

Who will pick up and drop off my luggage?

Your luggage will be picked up and dropped off by Kloak representative.

Where is my luggage stored?

Your luggage will be stored in our lockers at the designated Locker Facility.

How can you guarantee the safety of my luggage?

All your luggage will be stored securely in our Digital lockers. Each Bag is insured during the storage period.